Our Story

Bárbara is Upkeep’s Maintenance Coordinator. With more than 10 years experience in operations and communication, Bárbara is mostly focused on the day-to-day operation of Upkeep, ensuring that all properties are well maintained, properly cared for, and meet the highest standards of quality and service.

With a strong background in hospitality, creative production, and interior design, Bibiana oversees operations and projects across the Silver Coast region.

Her multidisciplinary experience provides a comprehensive perspective on property management, guest experience, and day-to-day operations, ensuring high standards of quality throughout every stage of the process. Combining creativity, efficiency, and a strong focus on guest satisfaction.

Bram works mostly on things related to AI at Lisbeyond, drawing on a background in Econometrics and over five years of experience in Data Science. He has been working with AI since the launch of GPT-3, and hasn’t stopped tinkering with it since. Watching AI grow from drafting human-like emails to writing code and running real workflows has been incredible. Today, he works across every department at Lisbeyond, helping each team work more efficiently and building automations, sometimes with AI and sometimes without, because the simplest solution is often the best one.

Bruno leads the Guest Communications team at Lisbeyond, overseeing and managing guest
communications to ensure a smooth and positive experience throughout every stage of the guest
journey. In addition, his team provides support across all regions, assisting with a variety of operational
tasks to help streamline workflows and maintain high service standards across the company.

Bruno oversees Lisbeyond’s financial and accounting operations as Finance Coordinator and Certified Accountant Assistant, ensuring accuracy, compliance, and financial clarity across the group.

Elisabete é a Head of Operations da Lisbeyond, com mais de 8 anos de experiência em hospitalidade. Lidera a operação de todos os hubs com uma abordagem prática e atenção ao detalhe, guiada por um propósito claro: proporcionar a melhor experiência possível aos hóspedes, apoiar e capacitar as suas equipas, e garantir que cada propriedade dos proprietários está entregue aos melhores cuidados.

Always with a smile, I love turning a good stay into an unforgettable one. My role is all about caring for our guests and the properties they call home during their time with us and finding those little extra touches that make the difference. Whether it’s anticipating a need before it’s voiced or going the extra mile to exceed expectations, I’m here to make sure every guest feels genuinely looked after.

Filipa started at Lisbeyond with her university internship, later taking on the role of Quality Controller before becoming Lisbon Hub Manager. Today, she coordinates the Lisbon Operations team, ensuring every guest enjoys an exceptional experience and that each property is kept in the best possible condition. Driven by attention to detail and a genuine care for people, she plays a key role in upholding Lisbeyond’s high standards in Lisbon.

Francisco has spent many years working with properties and homeowners across Lisbon, which means he knows the city’s buildings and quirks.

Francisco is Lisbeyond’s Back-Office Renovation Manager. Responsible for quotes & budget preparation, cost allocation control across multiple projects, and the administrative processes that support the company’s day-to-day operations, he ensures resources are managed efficiently and that internal procedures run smoothly.

Gleice is the Owner Success Manager at Lisbeyond, bringing extensive experience in owner relations, client care, and hospitality. With a people-first approach and a passion for problem-solving, she serves as the primary point of contact for property owners, overseeing performance and managing all property-related matters. Gleice is committed to providing proactive support, honest communication, and complete peace of mind, building trusted partnerships and ensuring owners feel supported every step of the way.

Inês is Lisbeyond’s Head of Upkeep, with 8+ years of experience in marketing and strategy development. Born and raised in Porto and now based in Lisbon, she leads the Upkeep unit with consistency and focus, always driven by understanding what clients are looking for and building a service that truly works for them.

With over 15 years of experience in hospitality, operations and customer service, Joana oversees the day-to-day operations of the Porto Hub.
Combining a strong background in hotel management with a hands-on approach, she coordinates teams, properties and guest experience,
ensuring high service standards across the portfolio.
Passionate about people and problem-solving, Joana plays a key role in the growth and development of Lisbeyond’s operations in Porto,
focusing on efficiency, quality and guest satisfaction.

Coordinating on-site operations, keeping teams aligned and projects on track. Strong leadership and field experience ensure every renovation runs smoothly from start to finish.

Originally from the UK and now happily settled in Portugal, Leah is Lisbeyond’s Revenue & Performance Manager. She has over 15 years working across the hospitality industry & the last five years have been specialising in Revenue Management, maximising performance of large accommodation portfolios through dynamic pricing & strategic revenue planning.

Marta began her journey at Lisbeyond through a curricular internship. She started in the Lisbon Operations team and is currently part of the Guest Communications team, where she ensures clear and efficient communication before and after each stay, contributing to a smooth experience for guests.

Mónica is Lisbeyond’s Back Office Manager & Finance Assistant. With a strong background as an accounting technician, she supports colleagues across all departments of the group with day-to-day administrative and financial tasks — from payment processing and bank reconciliations to handling the group’s bank accounts.

Overseeing all renovation projects, ensuring delivery on time, within budget, and to the highest standards. Working closely with clients and partners to drive the growth of Lisbeyond’s renovations division.

Managing renovation projects end-to-end, coordinating clients, contractors, and the internal team. A structured approach and attention to detail that keep every project on schedule and within scope.

Rita oversees the property management team, ensuring the highest standards of service delivery and operational excellence. She provides strategic guidance and steps in whenever needed to guarantee the best outcomes for owners and guests alike.

Warm, welcoming, and genuinely passionate about people, Rodrigo is the first point of contact for many property owners joining Lisbeyond. He guides them through the process with clarity and care, always focused on understanding what each owner is looking for and helping them get there.

Reliable, detail-oriented, and genuinely passionate about people, Rui Rosa is a key part of the Operations team at Lisbeyond. He keeps things running smoothly with clarity and care, always focused on understanding what each property and owner needs and making sure it gets done.

Sandra oversees all operations within the Algarve Hub, ensuring smooth coordination between teams and high service standards. With more than 15 years of experience in customer service and team coordination, she supports team performance and works closely with owners and guests to ensure the best possible experience.

Sandrina is Lisbeyond Group’s Sales Manager. With a background in architecture and over 10 years in real estate, business development, and sales, she brings both a designer’s eye and real commercial know-how to the table, working closely with property owners to find the right opportunities and grow the business alongside them.

Soraia is part of the Porto Operations team, supporting guests and assisting with daily on-the-ground operations. From check-ins and apartment inspections to guest support throughout their stay, she helps ensure a smooth and welcoming experience. She enjoys working closely with people and contributing to making each stay as seamless as possible.

Tiago is the Owner Success Manager at Lisbeyond, bringing over 11 years of experience in hospitality. He builds close, trusted relationships with property owners, combining warmth with genuine attention to detail. Guided by a clear purpose, he’s dedicated to making every owner feel truly supported and well-informed, knowing their property is being cared for with the same warmth and dedication that guests experience when they stay there.

With many years spanning both maintenance and civil construction, Tiago brings a rare depth to every job. Whether it’s a routine check or something that needs a builder’s eye, he knows exactly what he’s looking at and what to do about it.

With a solid background in hospitality since the age of 18, Adriana plays an essential role in supporting LisBeyond’s operations in Aljezur.
She is responsible for ensuring the smooth day-to-day management of the properties, maintaining high standards of organization, efficiency, and guest satisfaction. Driven by her passion for hospitality, Adriana is dedicated to creating memorable stays and delivering exceptional guest experiences.
Working closely with guests, local partners, and property owners, she contributes significantly to the development and strengthening of LisBeyond’s presence in the Aljezur region.

Sónia is Lisbeyond’s Process Manager, with over 15 years of experience in Operational Management, processes, and projects across different industries. With a natural eye for detail and a drive to make things work better, she bridges the gap between people, processes, and technology — turning complexity into clarity.
Outside of work, Sónia is happiest when she’s exploring somewhere new. A genuine love of travel and discovery keeps her curious, grounded, and always looking for the next adventure.

Ana is part of Lisbeyond’s Algarve team, with experience in property management, coordination, and supervision of properties.
With a clear and problem-solving approach, she works daily to ensure a high standard of service for both property owners and guests.

With 14 years of experience in hospitality, operations and customer service, António plays a key role in the day-to-day management of Lisbeyond’s Porto operations.
His hands-on approach, combined with extensive field experience, ensures smooth operations, efficient problem-solving and high-quality service delivery across the portfolio.
Passionate about hospitality and guest experience, António works closely with guests, suppliers and property owners, contributing to the continuous growth and success of Lisbeyond in Porto.

Beatriz is part of Lisbeyond’s Guest Communications team, where she is responsible for managing communication with guests throughout the entire booking and stay process. Her role focuses on ensuring clear information, efficient responses, and consistent follow-up, contributing to a well-organized and positive experience for all guests.

Starting her career in hospitality at the age of 20, Beatriz has developed hands-on experience across multiple areas, from housekeeping and property preparation to operational management.
As part of Lisbeyond’s Operations Team in Aljezur, she plays an active role in ensuring both guests and property owners feel supported and confident every step of the way. Driven by a passion for people and hospitality, she thrives in dynamic environments and is excited to contribute to the continued growth of Lisbeyond within the Aljezur community.

Working on the ground ensuring renovation works are executed with precision and quality. A hands-on dedication essential to delivering excellent results for Lisbeyond’s clients